Asus Zenpad 3S 10 (Z500M) (P027) USB Socket Repair & Replacement

Friday, 8 June 2018  |  SMARTFONEFIX-ADMIN

The Asus Zenpad 3S 10 is also known as the Z500M and P027, they are the official model/product numbers for this tablet, which can be found on the back of the tablet, or the original box itself.

This tablet has a new type of charging port which is known as the TYPE-C USB port. This was introduced a few years ago and has now become commonplace to find on many of today's latest devices. It allows for fast charging and higher data transfer speeds. Another great advantage is that it is fully reversible, meaning that you can insert the cable either way and it will connect.


The Asus Zenpad 3S 10 has a common problem with this USB socket as it is easily damaged causing the tablet to fail to charge. One way to tell if the USB socket has failed, is that it will not recognise that a charging cable is plugged in. Another indication that the USB socket has been damaged is by looking at the pins inside to see if they are bent out of line, or if the cable feels loose inside the port.

In most cases, a Zenpad 3S 10 owner would assume that Asus will cover this fault under their 'Manufacturers Warranty'
as it should not have failed or been inadvertently damaged. However Asus fail to recognise that this is a manufacturers defect due to a flawed design. They class the failure or the USB port as 'Physical Damage By User'. In other words, they will not repair the fault free of charge even if the tablet is still under warranty and it will cost over £140 to repair, not to mention that they charge £50 just to have a look at the tablet in order to diagnose it and tell you that it is an 'out of warranty repair'. This also takes around 14-28 days for the process.


We offer a perfect solution to this problem.

We charge a flat rate of £49 to repair your Asus Zenpad 3S 10 (Z500M) (P027) USB Charging Port Socket, even better we can repair the tablet within 1 hour of receiving it, and then post it back to you via Next Day Special Delivery. We are a specialist repair company based in West Yorkshire, UK.

We offer both a postal and walk in repair service for this tablet, meaning you can get your tablet fixed within 1 hour! We even offer a 1 year warranty for the repair for complete peace of mind. We also offer a bulk repair service for insurance companies and other repair outlets at a discounted rate.

To take advantage of our repair service, all you need to do is book it in. Once you have ordered the repair service on our website, you will automatically receive a confirmation email with instructions. The instructions explain how to post the tablet to our repair centre, where it will get repaired and tested before it is posted back out to you on the same day it arrives!

Take advantage of our specialist repair service, please click the link below to place your order:

If you have any questions about this service, or any other query regarding our services, please email us on or call us and speak to one of our members of our team on 0333 050 2891.